Driveway cleaning questions, answered

Call (07) 2102 1228 or send the form on the contact page and tell us the suburb, roughly how big the driveway is and what surface it is. Photos help. We come back with a price for the job, and nothing is switched on until you have accepted it.

Four things set the price: the size of the area in square metres, the surface it is made of, the condition it is in, and the access — how we reach an outside tap, a power point and the slab itself. Tell us those and we can quote accurately.

Both, depending on the job. A straightforward residential driveway can be quoted from measurements and a couple of photos. Anything with heavy staining, awkward access, several different surfaces or a commercial or strata site is better seen in person, and we will arrange a time to come out.

Not usually. If the driveway is open to the street we can measure and assess it without you there, then send the price through. Locked gates, a shared strata entry, or a driveway we cannot see from the footpath are the times we need someone to let us in.

Most quotes go out within a day or two of your call, and jobs are usually booked in the following week or two. Brisbane's wet season is the busiest stretch, so lead times run longer through summer. If you need a particular date, say so and we will work to it.

An outside tap, a power point and a clear run to the driveway. Cars off the slab, side gates left open, pets inside, and anything loose moved off the area — bins, pot plants, door mats, kids' toys. Everything else comes on the truck with us.

Yes, off the driveway entirely and onto the street or the lawn for the duration. Wash water carries grit and pre-treatment, and neither belongs on paintwork. If a vehicle genuinely cannot be shifted, tell us when you book and we will work around it and finish that section once it moves.

We wet garden beds down before starting so any run-off is diluted, direct water away from plants where the fall allows, and move light furniture off the area ourselves. Keep pets inside while the machines are running — the noise unsettles them far more than the water does.

Light rain is no problem, since the driveway is getting soaked anyway. Heavy rain, storms or strong wind stop the job, because pre-treatment washes off before it has worked and run-off becomes hard to control. We call you and rebook for the next available day that suits.

The driveway, the paths around it and the lower part of nearby walls get soaked, and there is spray, so nearby windows are worth closing. We wash the site down and push the excess water off before we leave. Concrete is walkable straight away and dry enough to park on within a few hours.

Brisbane-wide, within around 30km of our Wynnum West base. That covers the bayside and eastern suburbs, the inner east, the southside, central Brisbane and the Redlands — Wynnum, Manly, Bulimba, Camp Hill, Coorparoo, Mount Gravatt, Capalaba and Cleveland among them. The locations page lists the lot.

Call us anyway on (07) 2102 1228. The 30km radius is a guide rather than a hard border, and a larger job or one sitting just past the edge is often still worth the trip. If we genuinely cannot get there we will say so on the phone rather than waste your time.

Monday to Friday 7:30am to 4:00pm, and Saturday and Sunday 7:30am to 12:00pm. Those are the hours the phone is answered and the hours we work on site. A message left outside them is picked up on the next morning we are open.

Saturday and Sunday mornings, 7:30am to 12:00pm. Weekend slots suit people who want to be home while the work happens, and they fill first, so book further ahead than you would for a weekday. A half-day window covers most single and double residential driveways.